Untouched privacy policy

Effective 8 October 2026. Untouched is run by Cheah Bing Wen, Singapore (work@cheahbingwen.com).

What the app reads from your store

Products, variants, prices, collections and markets, plus your shop's email, time zone and plan. It needs these to build a sale. The app asks Shopify for read_products, write_products and read_markets access.

What the app stores

• The access token Shopify gives the app when you install it.
• Your sales: name, which products they cover, percent off, start and end times, and the email for alerts (your shop owner email).
• The fixed sale price of each variant in a sale.
• The results of the app's checks that sale prices are still correct, and its scheduled tasks.

The app never changes the prices on your products. A sale is a Shopify catalog and price list that the app creates and later deletes.

Customer data

The app does not read or store any data about your customers: no customers, no orders, no personal data of shoppers. If Shopify asks us for a customer's data or to delete it, there is nothing to return or delete.

Who else sees the data

• Shopify, which the app talks to on your behalf. Billing is done by Shopify.
• Resend (resend.com), which sends one kind of email: a message to your shop owner email if a sale fails to end.
• Our hosting provider, which runs the app and its database.

We do not sell your data or use it for advertising.

How long we keep it

When you uninstall, the app deletes its access token at once and stops all scheduled tasks. Your sales are kept so that a reinstall can pick them up. 48 hours after you uninstall, Shopify tells the app to erase your shop, and the app then deletes all your sales, sale prices, checks, tasks and tokens.

Your choices

To see or delete your data sooner, email work@cheahbingwen.com from your shop owner email. If this policy changes, we update this page and its effective date.